TERMS OF SERVICE

Last updated: September 9, 2026

1. ABOUT THESE TERMS

These Terms of Service govern your use of undonly.com, your purchases from Undonly, and your access to any physical products, digital materials, emails, music, educational content, features, and services offered by Undonly.

By accessing the website, creating an account, placing an order, or using our products or services, you agree to these Terms.

If you do not agree to these Terms, do not use the website or purchase or use our products or services.

2. BUSINESS INFORMATION

Undonly is operated by:

Salegency Radosław Bartczak
ul. Mieczysława Karłowicza 13/5
40-145 Katowice
Poland
Tax identification number: 6431628580
Email: emily@undonly.com
Website: https://undonly.com

In these Terms, “Undonly,” “we,” “us,” and “our” refer to Salegency Radosław Bartczak.

3. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into a binding agreement to use our website, create an account, purchase a subscription, or use our supplements.

Our dietary supplements are intended for adults aged 18 and older. They are not intended for children.

By placing an order, you confirm that:

a. you are at least 18 years old;

b. the information you provide is accurate and complete;

c. you are authorized to use the selected payment method; and

d. you are purchasing for personal use and not for unauthorized resale.

4. THE UNDONLY OFFER

The Ultimate Carry Less Reset may include:

a. UNRUSH™ Morning Daily Supplement;

b. UNSTIR™ Evening Daily Supplement;

c. access to the 8-Skill Carry Less Program;

d. Carry Less Cards™;

e. The Unplanner;

f. the 7-Day Jumpstart™;

g. original digital music;

h. digital milestone cards or rewards; and

i. other digital educational materials described on the applicable product or checkout page.

The exact contents of your purchase are those shown on the product page and at checkout when you place your order.

Physical supplements and digital educational materials are distinct parts of the offer. The educational program is not a medical service, therapy, counseling, or healthcare treatment.

5. EDUCATIONAL AND WELLNESS PURPOSE

The Carry Less Program, Carry Less Cards™, The Unplanner, emails, music, research materials, and related content are provided for general educational and wellness purposes only.

They are not:

a. medical advice;

b. psychological advice;

c. therapy or counseling;

d. diagnosis or treatment;

e. crisis support; or

f. a substitute for care from a qualified healthcare or mental-health professional.

Individual experiences vary. We do not guarantee any particular physical, emotional, psychological, lifestyle, relationship, professional, or financial outcome.

If you believe you may be experiencing a medical or mental-health emergency, contact the appropriate emergency service or qualified professional in your location.

6. DIETARY SUPPLEMENT NOTICE

UNRUSH™ and UNSTIR™ are dietary supplements.

Statements concerning these products have not been evaluated by the United States Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Always follow the directions and warnings displayed on the product label.

Do not exceed the recommended dose.

Do not use the supplements if you are under 18.

Consult a qualified healthcare professional before use if you:

a. are pregnant or nursing;

b. take prescription or over-the-counter medication;

c. use other supplements;

d. have a medical condition;

e. expect to undergo surgery; or

f. have questions about ingredients, dosage, or possible interactions.

Stop using the product and seek appropriate medical advice if you experience an adverse reaction.

Do not use a product if its safety seal is damaged or missing. Keep supplements out of reach of children and store them according to the instructions on the label.

7. NO GUARANTEE OF RESULTS

Our products and educational materials are designed to support a self-directed daily routine.

We do not promise or guarantee that using Undonly will:

a. reduce or eliminate stress, fatigue, burnout, anxiety, or any medical or psychological condition;

b. improve sleep, energy, mood, relationships, productivity, or health;

c. produce the same experience for every person; or

d. provide any specific result within a particular period.

Research concerning individual ingredients, nutrients, educational principles, or population-level patterns does not establish the effectiveness of UNRUSH™, UNSTIR™, or the Ultimate Carry Less Reset™ as a complete system unless we expressly state otherwise.

8. ORDERS

Your order is an offer to purchase the products and services shown at checkout.

We may accept, reject, limit, or cancel an order where reasonably necessary, including because of:

a. product unavailability;

b. suspected fraud or unauthorized payment;

c. an incorrect price or product description;

d. shipping restrictions;

e. legal or regulatory restrictions;

f. an incomplete or invalid delivery address; or

g. an error affecting the order.

An order is accepted when we send an order confirmation or begin processing the order, whichever occurs first.

If we cancel an order after charging you, we will refund the affected amount to the original payment method, except where the cancellation results from fraud, chargeback abuse, or another circumstance in which applicable law permits us to withhold payment.

9. PRICES, TAXES, AND PAYMENT

Prices are displayed in the currency shown at checkout.

You authorize us and our payment providers to charge your selected payment method for:

a. the initial purchase;

b. each recurring subscription payment;

c. applicable taxes; and

d. any other charge clearly accepted by you before payment.

You are responsible for providing current and accurate billing information.

Taxes, customs duties, import fees, and similar charges may apply depending on your location. Unless checkout expressly states otherwise, international customs duties, import taxes, and local handling charges are not included in the product price and are the customer’s responsibility.

We may correct genuine pricing or billing errors. If a correction materially increases the amount you would pay, we will request your consent before processing the corrected transaction.

10. SUBSCRIPTION AND AUTOMATIC RENEWAL

The Ultimate Carry Less Reset™ is offered as an automatically renewing subscription.

Unless a different price or billing interval is clearly displayed and accepted at checkout:

a. you are charged $79 when you place your first order;

b. the subscription automatically renews at $79 every 30 days;

c. the payment method saved to your account is charged automatically;

d. the subscription continues until you cancel it; and

e. there is no free trial.

Each successful renewal includes a new 30-day supply of UNRUSH™ and UNSTIR™ and continued access to the applicable Carry Less Program content.

By completing the subscription purchase, you expressly authorize recurring charges according to the price and billing frequency disclosed at checkout.

11. SUBSCRIPTION CANCELLATION

You may cancel your subscription through the “Manage Subscription” section of your Undonly customer account.

Cancellation must be completed before your next scheduled charge to prevent the next renewal.

Cancellation:

a. stops future renewals;

b. does not retroactively cancel previous charges;

c. does not automatically refund an order;

d. does not cancel an order already submitted for processing or fulfillment; and

e. does not affect your rights concerning damaged, defective, incorrect, or undelivered products.

After cancellation, your digital program access remains active until the end of the period you have already paid for.

Uninstalling an application, closing a browser, unsubscribing from marketing emails, refusing delivery, or not using the program does not cancel your subscription.

If you experience a technical problem when attempting to cancel, contact emily@undonly.com before your next scheduled charge and include the email address associated with your order.

Additional details are provided in our Subscription & Cancellation Policy, which forms part of these Terms.

12. SUBSCRIPTION PRICE CHANGES

We may change subscription prices in the future.

A price change will not apply retroactively. We will provide advance notice before charging a higher recurring price where required by applicable law.

Where applicable law requires your express consent to a price change, we will obtain that consent before applying the new price.

You may cancel before the new price takes effect.

13. FAILED PAYMENTS

If a recurring payment fails, we or our payment provider may attempt to process the payment again.

We may pause:

a. fulfillment of the next supplement order;

b. delivery of new digital program content; and

c. access to subscription-only features

until the outstanding payment is successfully processed.

We may cancel a subscription after repeated payment failures.

14. DIGITAL CONTENT AND ACCESS

Digital content may begin immediately after purchase, including before physical supplements arrive.

By requesting or accessing immediate digital delivery, you consent to the supply of digital content beginning before the end of any otherwise applicable cancellation period.

Where applicable law provides that beginning digital delivery may affect a statutory cancellation right, we will request any additional express consent or acknowledgment required by that law during checkout.

Program content may be delivered by email, download, customer account, webpage, or another method described at purchase.

Access to subscription-only content continues while your subscription is active and through the end of a fully paid subscription period after cancellation.

You may retain lawfully downloaded or printed materials for your personal, non-commercial use, subject to the license in these Terms.

We do not guarantee permanent or lifetime access unless we expressly state this at the time of purchase.

15. EMAIL DELIVERY

Program emails are part of the purchased service and may include operational messages needed to deliver the program.

You are responsible for:

a. providing a valid email address;

b. keeping your email information current;

c. checking spam, junk, promotions, or similar folders; and

d. ensuring that your mailbox can receive our messages.

Delivery schedules, including references to 7 AM or 7 PM, may be affected by time-zone settings, email-provider delays, technical interruptions, daylight-saving changes, and incorrect account information.

Failure to open or use an email does not automatically entitle you to a refund.

Marketing consent is separate from transactional and service-related communications. You may unsubscribe from optional marketing without canceling necessary subscription, order, safety, or program-delivery messages.

16. SHIPPING

Shipping destinations, estimated processing times, delivery ranges, and shipping charges are displayed on the website or at checkout.

Delivery dates are estimates, not guarantees.

We are not responsible for delays caused by circumstances outside our reasonable control, including:

a. carriers;

b. customs;

c. severe weather;

d. strikes;

e. incorrect or incomplete delivery information;

f. failed delivery attempts;

g. the recipient’s unavailability;

h. unpaid customs duties or taxes; or

i. regulatory or import restrictions.

You must provide a complete and accurate shipping address and any contact information reasonably required by the carrier.

Additional rules concerning incorrect addresses, unclaimed shipments, customs rejection, lost packages, and reshipment costs are contained in our Shipping Policy.

17. RETURNS, REFUNDS, AND GUARANTEE

Your first Undonly subscription order is covered by our 30-Day Money-Back Guarantee.

To request a refund under the guarantee, contact emily@undonly.com within 30 days after delivery and include your order number.

Unless mandatory law requires otherwise:

a. the guarantee applies to the first subscription order only;

b. it may be used once per customer and household;

c. renewal orders are not covered by the guarantee;

d. cancellation must occur before the next scheduled charge to prevent a renewal;

e. a guarantee request does not automatically cancel the subscription; and

f. approved refunds are issued to the original payment method.

You do not need to return an opened product unless we provide return instructions.

Do not send any product back without first contacting us. Unauthorized returns may not be accepted or processed.

Original shipping charges, international duties, import taxes, and return shipping costs are not refundable except where required by law or where we confirm that the product was defective, incorrect, or damaged due to our error.

The guarantee does not limit any non-waivable legal rights you may have.

Full conditions are provided in our Refunds, Returns & Guarantee Policy, which forms part of these Terms.

18. DAMAGED, DEFECTIVE, INCORRECT, OR LOST ORDERS

If a product arrives damaged, defective, misprinted, or incorrect, contact emily@undonly.com within 30 days after receiving it.

Include:

a. your order number;

b. a description of the problem;

c. clear photographs of the product and packaging; and

d. any other information reasonably necessary to investigate the claim.

For a package believed to be lost in transit, contact us no later than 30 days after the estimated delivery date.

Depending on the circumstances and applicable law, we may provide:

a. a replacement;

b. a refund;

c. store credit, if you expressly accept it; or

d. another appropriate remedy.

We may reject fraudulent, incomplete, duplicated, or unsupported claims, subject to applicable consumer law.

19. INCORRECT ADDRESSES, UNCLAIMED ORDERS, AND REFUSED DELIVERY

You are responsible for checking your delivery information before placing an order.

If an order cannot be delivered because you provided an incorrect or incomplete address, were unavailable, failed to collect the package, refused delivery without a legal basis, or failed to pay required import charges:

a. you may be responsible for reshipment costs;

b. the shipment may be returned, abandoned, or destroyed by the carrier;

c. we cannot guarantee recovery of the package; and

d. a refund or replacement may not be available, except where required by law.

Refusing or failing to accept delivery does not automatically constitute a valid subscription cancellation or refund request.

20. PRODUCT AVAILABILITY AND CHANGES

Products, ingredients, packaging, artwork, digital materials, bonuses, and program features may change where reasonably necessary.

We will not substitute a materially different paid product without providing appropriate notice or obtaining consent where required by law.

We may discontinue a product or service. If discontinuation prevents us from fulfilling an already paid order, we will provide an appropriate replacement, refund, or other remedy required by law.

We may update future educational content, delivery methods, or milestone rewards. Changes will not remove a digital reward already earned and made available to you.

21. MILESTONE CARDS AND REWARDS

Customers who complete the stated number of verified Daily Resets may become eligible for a digital milestone card or another reward described in the program.

Unless expressly stated otherwise:

a. a 10-Reset Card is a digital item;

b. it has no cash value;

c. it is personal and non-transferable;

d. it is not redeemable for cash;

e. only verified Daily Resets recorded through the Undonly system count toward eligibility; and

f. submitting a testimonial is not required to earn or receive the milestone card.

We may change future milestone rewards, eligibility thresholds, or program features. A reward already earned under the terms presented to you will remain available, subject to technical availability and these Terms.

Attempts to manipulate, automate, falsify, or interfere with Reset tracking may result in removal of improperly recorded activity or loss of eligibility.

22. TESTIMONIALS, REVIEWS, AND USER CONTENT

Submitting a testimonial, review, story, photograph, video, or other content is voluntary.

A milestone reward will not depend on submitting a positive review or testimonial.

You retain ownership of content you submit.

We will not use your testimonial, story, name, image, voice, or other identifiable content in marketing unless:

a. you give us appropriate permission; or

b. another lawful basis clearly permits that use.

If you authorize us to use submitted content, the specific consent form or submission terms will explain the permitted use, media, duration, territory, and whether compensation or another benefit is involved.

Testimonials must reflect genuine experiences and must not contain false, misleading, unlawful, infringing, confidential, or medical claims that we cannot lawfully publish.

We may edit testimonials for length, spelling, or clarity, but we will not materially change their meaning.

Where a testimonial was provided in exchange for a benefit, we may disclose that relationship as required by law.

23. CUSTOMER ACCOUNTS

You are responsible for maintaining the confidentiality of your account and login credentials.

You must notify us promptly if you believe your account has been accessed without authorization.

You are responsible for activity performed through your account unless the activity resulted from our failure to apply reasonable security measures or applicable law provides otherwise.

We may suspend or restrict an account where reasonably necessary to:

a. protect the customer or our systems;

b. investigate fraud or unauthorized access;

c. prevent abuse;

d. comply with law; or

e. address a material breach of these Terms.

24. RESET TRACKING

If you use the “I Took Five” feature, we may record information such as:

a. whether a morning moment was completed;

b. whether an evening moment was completed;

c. your Current Rhythm;

d. your Total Resets; and

e. milestone eligibility.

Reset tracking is a motivational program feature. It is not a medical record, clinical assessment, diagnostic tool, or measure of health.

Technical errors, email security scanners, connectivity issues, or unauthorized use of a link may occasionally affect tracking. Contact emily@undonly.com if you believe your record is incorrect.

Our collection and use of this information are explained in our Privacy Policy.

25. ACCEPTABLE USE

You may not:

a. use the website or program unlawfully;

b. interfere with website security or operation;

c. access another person’s account;

d. share private access links or authentication tokens;

e. scrape, copy, reproduce, or systematically extract our content;

f. upload malicious code;

g. manipulate Reset tracking or reward eligibility;

h. use our materials to create a competing product;

i. infringe intellectual-property, privacy, or publicity rights;

j. harass other users or our staff; or

k. resell, sublicense, redistribute, or publicly share our digital content without written permission.

We may suspend or terminate access for a material breach of these rules.

26. INTELLECTUAL PROPERTY

The website and all Undonly content are owned by or licensed to us and are protected by applicable intellectual-property laws.

Protected materials include:

a. Undonly branding;

b. UNRUSH™ and UNSTIR™ names and presentation;

c. The Ultimate Carry Less Reset™;

d. Carry Less Cards™;

e. The Unplanner;

f. educational exercises and program structure;

g. written content;

h. original music and audio;

i. photographs, illustrations, characters, and artwork;

j. website design and code; and

k. downloadable and printable files.

No ownership rights are transferred to you through purchase or access.

27. PERSONAL-USE LICENSE

We grant you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use purchased digital materials for your own non-commercial use.

You may download or print materials where that function is provided.

You may not:

a. sell or redistribute them;

b. upload them to a public website or shared library;

c. share full paid materials with people outside your household;

d. modify them for resale or commercial use;

e. remove copyright or trademark notices;

f. use them to train, build, or market another product or service; or

g. reproduce the program as your own.

A Shareable Card may be shared only in the manner intended and indicated by us. Permission to share one designated card does not grant permission to distribute the full program.

28. THIRD-PARTY SERVICES

Our website and services may rely on third parties, including Shopify, payment processors, Klaviyo, Vercel, carriers, fulfillment providers, analytics services, and advertising platforms.

Those third parties may apply their own terms and privacy policies.

We are not responsible for third-party services outside our reasonable control, but this does not exclude responsibility that cannot lawfully be excluded.

Links to research, publications, or third-party websites are provided for information. A link does not necessarily mean that we endorse every statement, product, or service offered by the third party.

29. WEBSITE INFORMATION

We aim to provide accurate and current information.

However, the website may occasionally contain typographical errors, technical errors, outdated information, or inaccuracies concerning availability, pricing, images, descriptions, shipping, or other details.

We may correct errors and update information.

Product images may vary slightly from delivered packaging because of screen settings, label updates, manufacturing changes, or photography.

Nothing in this section permits us to provide materially misleading information or avoid obligations under applicable consumer law.

30. SERVICE AVAILABILITY

We may perform maintenance, security updates, or technical changes that temporarily affect the website or digital program.

We do not guarantee uninterrupted or error-free availability.

Where a material interruption prevents delivery of a paid service, we will provide a reasonable remedy where required by law.

We are not responsible for interruptions caused by events outside our reasonable control, including internet failures, service-provider outages, natural disasters, government actions, cyberattacks despite reasonable safeguards, labor disputes, or carrier disruptions.

31. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website, educational content, tracking features, and related services are provided on an “as available” basis.

We do not provide warranties beyond those expressly stated in these Terms, on the product label, at checkout, or required by law.

We do not warrant that:

a. every feature will always be available;

b. every email will arrive at an exact time;

c. the program will meet every individual preference;

d. supplements will produce a particular result; or

e. research information will apply to every individual.

Nothing in these Terms excludes statutory warranties, guarantees, or consumer rights that cannot legally be excluded.

32. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for:

a. death or personal injury caused by negligence where such liability cannot be excluded;

b. fraud or fraudulent misrepresentation;

c. willful misconduct;

d. defective products where mandatory product-liability law applies; or

e. violation of non-waivable consumer rights.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential losses that were not reasonably foreseeable when the agreement was formed.

For claims that may lawfully be limited, our total aggregate liability arising from a particular order or paid subscription period will not exceed the amount you paid to Undonly for that order or subscription period.

This limitation does not reduce any refund, replacement, statutory compensation, or other remedy that applicable law requires us to provide.

33. YOUR RESPONSIBILITY

You are responsible for:

a. using supplements according to their labels;

b. deciding, with professional advice where appropriate, whether a product is suitable for you;

c. providing accurate account, payment, and delivery information;

d. keeping products away from children;

e. protecting digital materials and private links; and

f. using educational materials responsibly.

To the extent permitted by law, you are responsible for losses caused by your intentional unlawful conduct, fraud, material violation of these Terms, or infringement of another person’s rights.

34. INDEMNIFICATION

To the extent permitted by applicable law, if your intentional unlawful conduct, commercial misuse of our content, fraud, or infringement of third-party rights causes a third party to bring a claim against us, you agree to reimburse us for reasonable losses and costs directly resulting from that conduct.

This section does not apply to ordinary personal consumer use, does not make you responsible for our acts or omissions, and does not limit any non-waivable consumer rights.

35. PRIVACY

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

By using the website and services, you acknowledge that your personal information will be handled as described in that policy.

Our Privacy Policy forms part of these Terms.

36. TERMINATION

You may stop using the website at any time and may cancel your subscription according to Section 11.

We may suspend or terminate access where reasonably necessary because of:

a. material breach of these Terms;

b. fraud or chargeback abuse;

c. unlawful conduct;

d. threats to website security;

e. infringement of intellectual-property rights; or

f. legal or regulatory requirements.

Termination does not cancel payment obligations already incurred or remove rights and obligations intended to continue after termination, including intellectual-property protections, payment obligations, liability provisions, and dispute terms.

Where we terminate a paid service without cause and cannot provide the remaining paid service, we will provide an appropriate prorated refund or other remedy required by law.

37. CHANGES TO THESE TERMS

We may update these Terms to reflect changes in:

a. law or regulation;

b. our products or services;

c. payment, fulfillment, or technology providers;

d. security requirements; or

e. business operations.

Material changes will apply prospectively.

Where required, we will provide advance notice or request consent before a material change affects an existing subscription.

The “Last updated” date shows when these Terms were most recently revised.

38. GOVERNING LAW

These Terms are governed by the laws of Poland, without regard to conflict-of-law principles.

However, this choice of law does not deprive you of mandatory consumer protections that apply in your country, state, province, territory, or other place of residence and that cannot lawfully be waived by contract.

39. DISPUTES

Before starting formal proceedings, contact us at emily@undonly.com and provide:

a. your name;

b. order number, if applicable;

c. a description of the issue; and

d. the resolution you are requesting.

We will attempt to resolve the matter in good faith.

Subject to any mandatory consumer right to bring a claim elsewhere, disputes arising from these Terms will be submitted to the competent courts in Poland.

Nothing in this section prevents either party from seeking urgent injunctive relief for misuse of intellectual property, unauthorized access, fraud, or a serious security threat.

40. UNITED STATES CONSUMERS

If you are located in the United States, applicable federal and state consumer-protection, subscription, privacy, warranty, and product-liability laws may provide rights that cannot be waived by these Terms.

Nothing in these Terms limits those rights.

41. CANADIAN CONSUMERS

If you are located in Canada, applicable federal and provincial consumer-protection and privacy laws may provide rights that cannot be waived.

Nothing in these Terms excludes statutory rights or remedies that apply to you.

Availability of particular supplements in Canada may depend on product licensing, import, labeling, and other regulatory requirements.

42. UNITED KINGDOM CONSUMERS

If you are located in the United Kingdom, nothing in these Terms excludes rights that cannot be waived under applicable consumer law, including rights relating to satisfactory quality, fitness for purpose, conformity with description, digital content, unfair contract terms, and statutory cancellation where applicable.

Any consent concerning immediate digital delivery must be collected in the manner required by applicable law.

43. NEW ZEALAND CONSUMERS

If you are located in New Zealand, nothing in these Terms excludes, restricts, or modifies rights that cannot lawfully be excluded under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or other applicable legislation.

44. SEVERABILITY

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will continue in effect.

45. NO WAIVER

If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

A waiver is effective only if made in writing by an authorized representative of Undonly.

46. ASSIGNMENT

You may not transfer your account, subscription, or rights under these Terms without our written consent.

We may transfer these Terms as part of a legitimate sale, reorganization, financing, or transfer of our business, provided that the transfer does not unlawfully reduce your rights.

47. ENTIRE AGREEMENT

These Terms, together with the policies expressly incorporated into them, form the agreement between you and Undonly concerning the website, products, subscription, and services.

The incorporated policies include:

a. Privacy Policy;

b. Shipping Policy;

c. Refunds, Returns & Guarantee Policy;

d. Subscription & Cancellation Policy; and

e. Supplement & Wellness Disclaimer.

If a specific written term displayed and accepted at checkout conflicts with a general provision in these Terms, the specific checkout term will control for that purchase, unless prohibited by law.

48. CONTACT

Questions concerning these Terms may be sent to:

Emily at Undonly
emily@undonly.com

Legal operator:

Salegency Radosław Bartczak
ul. Mieczysława Karłowicza 13/5
40-145 Katowice
Poland